Subway Aruba

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Terms and Conditions

This document sets forth the terms and conditions (“Terms”) governing your use of the website subwayaruba.com (the “Website”) and any services, content, and products offered through it, including online ordering (the “Services”).

Please read these Terms carefully before using the Website or placing an order. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Website or the Services.

The Website is operated by the independently owned and operated Subway restaurant franchise in Aruba (“We,” “Us,” or “Our”).

1. Online Ordering Terms

A. Order Acceptance and Cancellation

  1. Contract Formation: All orders placed through the Website are subject to acceptance by the local Subway Aruba restaurant. A binding contract is formed only when the restaurant confirms your order and processes payment.
  2. Accuracy: You are responsible for ensuring the accuracy of your order, including menu items, delivery/pickup details, and payment information.
  3. Cancellation: Once an order is confirmed, the restaurant reserves the right to refuse or cancel the order at any time for reasons including product availability, pricing errors, or inability to service the requested delivery area. If an order is canceled after payment, a full refund will be processed within a reasonable timeframe.

B. Pricing and Payment

  1. Currency: All prices are stated in Aruban Florin (AWG) or US Dollars (USD) as indicated on the Website, and include all applicable taxes (BBO/BAZV), unless otherwise stated.
  2. Payment: Payment must be made through the methods specified on the Website (e.g., credit card, debit card, or cash on delivery/pickup). We use third-party payment processors to handle payment information securely. We do not store your full financial payment details.
  3. Fees: Delivery fees, where applicable, will be clearly indicated at checkout.

C. Delivery and Pickup

  1. Delivery Area: Delivery services are subject to the restaurant’s specified delivery zone. If your location is outside this zone, your order may be rejected, or you may be required to choose the pickup option.
  2. Time: All stated delivery or pickup times are estimates and may vary based on factors like weather, traffic, and store volume. We are not liable for delays.
  3. Risk: The risk of loss or damage to the product passes to you upon delivery or pickup.

D. Refunds and Returns

  1. Food Items: Due to the perishable nature of our products, we generally do not accept returns. If you are dissatisfied with the quality of your order, you must contact the restaurant immediately upon receipt to discuss a replacement or refund, subject to local consumer protection laws.
  2. Missing/Incorrect Items: If you receive an incorrect or incomplete order, please notify the restaurant promptly.

2. Use of the Website

A. License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use the Website solely for the purpose of browsing our menu, placing orders, and seeking information about the local Subway Aruba restaurant.

B. Prohibited Activities

You agree not to use the Website in any way that:

  • Violates any applicable local laws or regulations in Aruba.
  • Infringes on the intellectual property rights of the Subway Group or any third party.
  • Transmits harmful code, viruses, or other malicious technology.
  • Attempts to gain unauthorized access to any portion of the Website or its underlying systems.

3. Intellectual Property

The Subway® name, trademarks, service marks, and logos used on the Website are the property of Subway IP Inc. and are used under license by the local Subway Aruba franchise. All content on the Website, including text, graphics, logos, and images, is the property of the local franchise or its licensors and is protected by copyright and intellectual property laws.

4. Disclaimers and Limitation of Liability

A. No Warranties

The Website and Services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation of the Website or the accuracy, completeness, or reliability of the information provided.

B. Limitation of Liability

To the maximum extent permitted by Aruban law, we, our affiliates, or our service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or the Services, including any loss of data, loss of business, or loss of profits.

C. Accuracy of Information

While we strive to ensure that all product descriptions, pricing, and nutritional information are accurate, errors may occur. We reserve the right to correct any errors and to change information at any time without prior notice.

5. General Provisions

A. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Aruba. Any dispute arising out of or relating to these Terms, the Website, or the Services shall be subject to the exclusive jurisdiction of the competent courts of Aruba.

B. Consumer Rights

Nothing in these Terms is intended to limit or exclude any of your non-excludable consumer rights under the relevant Aruban consumer protection legislation.

C. Changes to Terms

We reserve the right to modify these Terms at any time by posting the revised Terms on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

D. Contact Information

If you have any questions or concerns regarding these Terms or the Website, please contact the local restaurant:

Subway Aruba (Independently Owned and Operated Franchise)

Email: info@subliciousaruba.com

Mailing Address: Stadionweg 11, Dakota, Oranjestad, Aruba

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